Provision of Services

The following information is given in accordance with the Provision of Services Regulations 2009.

General

Astbury Accountants and Business Advisers is the trading name of Astbury Accountants Ltd a limited company in England with registered number 07566777, registered office at 12 Northgate, Bridgnorth, Shropshire WV16 4ER and VAT number is 108924606

As a member firm of the Institute of Chartered Accountant’s in England and Wales (“ICAEW”), Astbury Accountants Ltd is subject to the ICAEW’s Code of Ethics which can be found in the ICAEW Members Handbook.

Professional Indemnity Insurance

In accordance with the disclosure requirements of the Provision of Services Regulations 2009, our professional indemnity insurer is QBE UK Limited, Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. The territorial coverage is worldwide, excluding professional business carried out from an office in the United States of America or Canada, and excludes any action for a claim brought in any court in the United States or Canada.

Data protection

Astbury Accountants Ltd is registered with the Information Commissioner as a data controller.  Details about our registration can be viewed at www.ico.gov.uk, under registration number Z2620187.

Quality of Service

Astbury Accountants Ltd aims to provide a high quality of service at all times.  If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please let us know by contacting Craig Astbury on 01746 766621 or via email to info@astburyaccountants.co.uk

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you.  If we do not answer your complaint to your satisfaction you may, of course, take up the matter with our Institute.